Chapter 31 – Organizational Effectiveness

(10/04; amended 7/08; 8/20)

The mission of Organizational Effectiveness (OE) is to strengthen individual and organizational learning, culture, and performance. OE supports the University Human Resources mission with resources that develop talent, promote engagement, and improve the employee experience.

Achieving performance excellence in higher education and an academic medical center is a challenge to The University of Iowa as we attempt to deal with a range of issues from advancing technology and greater diversity, equity, and inclusion practices to decreasing financial support, time, and place-bound delivery of teaching, research, and service.

Organizational Effectiveness can assist departments in building and sustaining performance excellence in areas that are critical to The University of Iowa's success. OE consultants, coaches, and staff have the experience, expertise, and tools to assist units or divisions with  managing change which is essential for: 

  1. strategic goal attainment;
  2. optimal organizational and role design and function; 
  3. inclusive, blended organization cultures (cross-cultural, remote, intra- and interinstitutional);
  4. leadership, career, and professional development; and
  5. agile, innovative processes and systems.

We believe in partnering with local leadership (including  HR) and with central offices (such as the Office of the Provost and the Division of Diversity Equity, and Inclusion) to develop an evidence-based approach to the departmental context and needs of our clients. We are here to support the ongoing development of your workplace, resulting in improved mission-critical outcomes; faculty and staff leadership; and an agile, diverse, and engaging organizational culture.

For additional information, see the OE web page at or contact an OE consultant directly at 121-50 University Services Building.